krish iyer

Key account management for a major e-commerce logistics customer across Lufthansa Cargo belly and freighter network Cross-functional project management across transport operations, key account management, and commercial development Conducted QBRs, KPI reporting, and forecasting Managed demand planning, stakeholder coordination, and capacity allocation across Lufthansa Group logistics network Maintained long-term customer relationships ensuring service quality in high-volume air freight operations

Managed corporate documentation systems and supported rebranding and internal process restructuring. Supported international expansion initiatives including Amsterdam (Schiphol) warehouse and cargo handling operations within CHI. Delivered business cases, operational analysis, and process improvement initiatives across logistics and customer service functions. Provided in-house consulting for Amsterdam (AMS) expansion project, supporting coordinations amongst key stakeholders.