mohamed mara

Plan and implement various projects in enterprise content management Customer support for malfunctions and inquiries about our product components and solutions Customer-related customizing according to best practice processes Installation and configuration of our product Doxis4 on our customer's system analyze existing problems and clarify the technical feasibility of customer-specific requirements

• Analyze and perform troubleshoot on computer systems and perform required repairs and modifications on the system and maintaining user information at all times. • Coordinate with internal IT staff and customers to resolve technical issues • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Monitoring and maintaining computer systems and networks • Providing technical support across the company (this may be in person or over the phone)

Fullstack Development Skills [OOP] [Integration and Setup of APIs // Web-Scraping ] [Setting up Databases and accessing them via SQL] [HTML and CSS] [Ruby/Ruby on Rails] [JavaScript ES6] [Design - Prototyping - Collaboration through Trello, git, and gitHub] [TDD Test Driven Development] [Product-Mindset]