montseng Ntabejane

> Built and managed a second-hand clothing e-commerce store and physical shop. > Created Instagram content that generated leads, converted customers, and increased sales. > Managed full shop operations: stock, pricing, branding, merchandising, and customer service. > Negotiated with customers, built trust, and maintained a loyal customer base. > Drove visibility and increased sales by participating in a winter market > Designed social media graphics using Adobe Creative Cloud

> Helped brands clarify their identity and stand out through strategic design. > Secured key partnerships for a small business within 2 weeks, including a top luxury hotel in 3 days. > Created a company profile and invoice templates. > Conducted sales research and represented the company in meetings to secure deals. > Built sales templates and workflows to support lead generation. Skills: Brand Design · CRM · Lead Generation · Business Development Support · Digital Marketing

> Created Instagram content and developed a consistent visual brand. > Served as first point of contact for international volunteers and interns ( when manager was away and unavailable). > Produced authentic content by observing volunteer projects on-site. > Rewrote website descriptions and developed and designed a local mini map for new arrivals to use. > Handled posting, editing, and community engagement on Instagram. Skills: Social Media · Content Development · Relationship Building

> Created content for multiple pages on social media and supported small business operations. > Assisted at events, handled setup, and managed sales tables with manager. > Sat in with manager and met clients who needed designs for their events. e.g Christian singers > Supported marketing activities including sitting in sessions at the radio station Skills: Digital Content · Content Creation · Social Media

> Provided home and school therapy and tutoring for children with Autism Spectrum Disorder. > Designed sensory and developmental activities. > Collaborated with parents and occupational therapists. > Prepared progress notes and monthly invoices. Skills: Child Development · Autism Support We also took training on the first week of arriving and did orientation. The managers were lovely, and the kids were lovely. I enjoyed working here and would recommend parents to take their children to this school.

> Facilitated child development sessions and therapeutic activities for young children > Participated in hippotherapy (therapeutic horseback riding) sessions under supervision > Assisted therapy staff with daily treatment activities and exercises > Worked closely with a 3‑year‑old child to support motor, sensory, and cognitive development Occupational Therapy and Psychology Internship

> Conducted outreach by calling patients. > Greeted and assisted patients as they arrived for appointments. > Maintained strict confidentiality and adhered to all privacy protocols. > Actively listened during therapy sessions and supported patients throughout. > Prepared detailed reports after each session, documenting observations and progress. > Applied psychology knowledge (separation anxiety, grief, and bullying) and supported teenagers and other clients through these challenges.

Graduated 2025 May 31st Skills: Social Media Marketing · Digital Strategy · Digital Marketing · Social Media Strategy · Content Strategy · Creative Strategy · Strategic Planning

Grade: 94 % course on Brand Management Skills: Brand Management · brand positioning · Brand Awareness · Brand Strategy · Branding

One semester of studies. I enjoyed Chinese and computer science the most. :) Was a fun semester with fun challenges.

Degree done in South Africa, On campus 3 years. Skills: Student Leadership · Student Counseling · Mentoring