sanjib karmakar

Define the global technical training strategy and roadmap; manage a portfolio of 150+ blended learning courses a year, aligned with business needs, skills gaps and technology trends; set priorities and investments. Built and developed scalable e Learning and classroom solutions; own the LMS and train-the-trainer. Evaluate courses through KPIs and feedback data and drive improvements, own quality and lifecycle of the training portfolio; manage external training providers, partners and certifications.

Led project management and overall operations including installation, testing, commissioning, troubleshooting and annual maintenance contract (AMC). Delivered on-site training to customers and field teams; handled change requests and warranty cases that fed back into what we teach. Certified internal auditor for IRIS & ISO 9001:2015 - process and compliance checks.