saswati maji

Worked extensively in the areas of Industry & Company analysis using secondary research. Collaborated with Pre-sales team to understand the focus areas where IBM can emphasize in providing their solutions to the clients. Created artifacts viz., business development point of views, customer & employee journey & empathy maps, video & audio content for client facing presentations like Oracle Open World seminar. Created research based papers on industries life sciences, healthcare, retail for IBM IBV studies

Acted as a SAP Security Analyst performing BAU activities like role maintenance, user maintenance and report generation and implemented reporting automation to improve reporting management system Created knowledge management repository for easier knowledge transfer within the team; Supported the client across various geographies, Handled incident management and change management activities efficiently

Marketing and General Management

Master in Multimedia Development

Information Technology