semih analı

*Managed a staff of 220 and 4 directors.Four stars + category 180 rooms *Managed to change the culture of employees from just serving a customer to delighting a guest *completed all steps before opening and all critical path phases. *hiring and training of initial staff and ongoing.

*Directed operations of 154 rooms ,four star property with two restaurant ,8 meeting rooms and banquet hall. *conducted weekly room inspections and property walk with housekeeping manager and chief engineer. *ensured exceptional client service and quality product offerings *monitored ongoing expenses relative to budget projections

*Planned ,directed and monitored 24 hours service operation for offices and residences *Ensured exceptional client service . *supervised a total of 100 line employees and 4 heads *responsible for the hiring ,training ,scheduling of team members

General Manager of Cevahir Shopping Mall project with Johnson Controls international at Atlantis Amusement park