Job Description
Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role
We seek a dynamic and experienced Onsite Account Lead/Director to manage and grow key strategic accounts. This role is critical for overseeing ongoing SAP S/4HANA transformation programs and Application Management Services (AMS) across S4, ECC, MDG and BASIS operations, ensuring delivery excellence, and fostering strong client relationships. Demonstrating strong, visible onsite leadership is paramount to securing this strategic win.

Key Responsibilities:

• Serve as the primary onsite leader for the client, building trust and rapport with key stakeholders.
• Drive client satisfaction through proactive engagement and ensuring service quality.
• Oversee successful delivery of S4HANA transformation programs and SAP S/4HANA AMS engagements.
• Actively contribute to the strategy, solutioning, and positioning for the upcoming large-scale S/4HANA rollout RFP.
• Provide visible, credible leadership on the ground, showcasing our commitment and capability to the client.
• Identify further growth opportunities within the account.
• Mentor and guide the team in delivering value to the customer and account growth.

Required Experience & Skills:

• Proven track record in account management and/or delivery leadership roles within IT services/consulting, preferably with significant onsite experience.
• Strong experience with SAP S/4HANA projects (implementation, transformation, rollout, and AMS).
• Demonstrated ability to manage complex programs and multiple workstreams.
• Excellent client-facing, communication, and senior stakeholder management skills.
• Experience contributing to or leading RFP responses and pre-sales activities.
• Strong leadership presence and ability to inspire confidence.

Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.