Solutions Consultant – Digital Identity & eSigning (SaaS) (f/m/d)

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based Berlin or Munich, Germany or London, UK.

We are looking for a Solutions Consultant – Digital Identity & eSigning (SaaS) to support our growth and assist our sales teams in promoting high value-added solutions.

Key Responsibilities

• Identify and qualify new business opportunities in the identity verification, electronic signature, and digital identity markets.
• Support and advise clients throughout the sales cycle, from qualification and understanding of business needs to demonstrating the value of our solutions—both for prospects and existing clients.
• Collaborate closely with internal teams (technical, product, marketing) to ensure customer satisfaction.
• Present our SaaS solutions during client meetings, demonstrations, and events.
• Ensure rigorous follow-up of leads and opportunities using our CRM tool.
• Contribute to achieving the sales team’s growth objectives.

Preferred Experience

• Successful first experience in B2B solution sales, ideally in the SaaS or technology sector.
• Strong interpersonal skills, active listening, and the ability to understand client needs.
• Team spirit, curiosity, and adaptability in a dynamic environment.
• Proficiency with office tools (PowerPoint, Word) and CRM systems (such as Salesforce)
• Professional English and German are a mandatory.
• Knowledge of the MEDDPICC methodology.

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

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