Leiter - Head of I (m/w/d/x)
Leiter - Head of I (m/w/d/x)
Leiter - Head of I (m/w/d/x)
Leiter - Head of I (m/w/d/x)
Deutsche Telekom Service GmbH
Telekommunikation
Bremen
- Art der Beschäftigung: Teilzeit
- Vor Ort
- Zu den Ersten gehören
Leiter - Head of I (m/w/d/x)
Über diesen Job
Leiter - Head of I (m/w/d/x)
Bremen
Deutsche Telekom Service GmbH
Impress customers — with service and performance! This challenge challenges us anew every day. We are the voice of the Group and advise our customers over the phone. Professional, quick and easy. Become a "customer enthusiast” too and see why Telekom's call centers are real service centers!
task description
As manager - head of (personnel management, customer service, sales), you are responsible for an operational area of responsibility. They have personnel and technical management responsibility for employees in accordance with the Group Management Principles.
Your main tasks also include:
- You are responsible for organizing the team, motivating employees, initiating training and development, and promoting talent
- You optimize the scope of tasks based on key figures and increase process efficiency
- You represent sales and quality results at higher management level
- You work on projects with
requirements
You have a degree (personnel management, customer service, sales) or completed vocational training combined with several years of professional experience in the field of activity (appropriate employment)
You also have the following knowledge and skills:
- Skills management skills
- Customer service skills
- Sales skills
This position is also available on a part-time basis.
Severely disabled people are given priority if they are equally qualified.