LPA (Lucht Probst Associates GmbH) is a dynamic company specializing in innovative IT solutions and consulting services. With our dedicated team, we support our customers in achieving their digital goals. To strengthen our team in Frankfurt am Main, we are looking for a motivated CRM Specialist (m/f/d) MS Dynamics 365 Sales on a temporary and freelance basis who rethinks our system, rebuilds it, and brings it to life.

As a CRM Specialist (m/f/d) MS Dynamics 365 Sales, you will take on the technical management and reorientation of our MS Dynamics 365 platform, particularly for the Sales module. You will work closely with internal departments to design a user-friendly, high-performance and visually appealing CRM environment – from process design to customisation. In doing so, you will combine technical know-how, UX thinking and consulting expertise to take our CRM system to the next level.

• Independent management, technical leadership and further development of MS Dynamics 365 Sales (CRM)
• Rebuilding and restructuring the existing CRM environment with regard to user-friendliness, performance and design
• Developing a consistent, intuitive UI concept together with internal stakeholders
• Implementing customisation ideas and workflow automations – hands-on and practice-oriented
• Analysis and optimisation of existing processes and creation of technical solution concepts and implementation plans
• Development of structured databases for managing contract, customer and commercial information
• Ensuring the quality, documentation and maintainability of the implementation
• Project management in terms of budget, schedule and deliverables