Senior Specialist Digital (Smart) Charging Solutions (all people welcome)

Join the movement and find new inspiration.

We have an exciting opportunity as:

Senior Specialist Digital (Smart) Charging Solutions (all people welcome)

at the Kia Connect GmbH in Frankfurt/Main, Germany.

Job mission:

As Senior Specialist Digital Smart Charging Solutions, you will be responsible for creating seamless, efficient, and user-friendly digital products that meet the needs of customers and partners while aligning with the company’s strategic goals. Hereby you focus on the integration of the smart charging solution into our existing digital ecosystem under consideration of market specific requirements and the collaboration with the partners in the different markets in Europe.

Your Responsibilities:

• Analyze market trends, customer needs, and competitive landscape to identify new product opportunities, improvements, and partnerships
• Align product development with business goals, customer feedback, and emerging technologies
• Serve as the bridge between technical teams and business stakeholders, ensuring alignment across departments
• Create, align and ensure implementation of smart charging features in the existing digital landscape while ensuring a synchronized customer experience across the different touch-points (app and head-unit)
• Ensure a seamless E2E data flow to deliver the best results possible for the customers together with our Korean HQ
• Harmonize the existing charging features and push them to the next level
• Support the 3rd party provider analysis in the different markets to choose the right party to collaborate with for smart charging in the different countries
• Support the creation of legal documents and align with the legal advisor (customer facing documents and cooperation agreements)
• Leverage data analytics to track product performance, customer satisfaction, and identify areas for improvement
• Work closely with customer support and sales teams to address product-related issues and improve user satisfaction
• Drive cross-functional collaboration with marketing to ensure successful product launches, updates and campaigns
• Stay informed on the latest advancements in EV charging technology, IoT, smart grid, and software development to incorporate innovative solutions into the product
• Participate in discussions on emerging technologies like vehicle-to-grid (V2G), dynamic load management, and AI-driven charging optimization

Your talents:

Education:

• Bachelor's degree in, Business, Engineering or related field.

Experience:

• 3+ years of product management experience, preferably in digital solutions, energy management, or the EV charging industry
• Experience in automotive/mobility would be considered as a strong asset
• Experience working in Direct-To-Consumer role would be considered as a strong asset

Skills:

• Knowledge about digital touchpoints management (App, Website, Connected Car) is a plus
• Knowledge about the energy market players is needed
• Understanding of EV charging infrastructure, smart grid technology, and energy management systems would be a strong asset
• Familiarity with standards and regulations related to EV charging (e.g., OCPP, ISO 15118) would be an advantage
• Strong project management skills with the ability to prioritize, set goals, and meet deadlines in a fast-paced environment
• Excellent communication and stakeholder management skills, with the ability to translate technical details into business value
• Knowledge about Salesforce tools is a plus
• Ability to initiate, manage and deliver complex projects
• Ability to influence behavior without organizational hierarchy
• Comfortable using Agile project management tools like Confluence or JIRA
• Strong motivation to work on new and unknown topics is needed
• Independent working style combined with team spirit is required
• Fluent in English (written and spoken)

Who are we?

Kia Connect was founded in 2019 as a fully owned subsidiary of Kia Europe and is therefore part of the fifth-largest automotive group in the world.

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Our European headquarter that we closely cooperate with, Kia Europe, is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Žilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations
• Playing an active and important part in the development of Kia in Europe.
• Developing new frameworks and solutions
• Demanding challenges to which you can creatively contribute
• A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.