About Us

Catsnake is a story agency for the third sector–we use a combination of storytelling, in depth research, behavioural psychology and rigorous creative systems to produce campaigns, films and strategies for charities and causes, like WWF, the RSPB, Scope, Amnesty, RNIB, the National Trust and UNICEF.

Our focus is on telling stories that change beliefs and behaviour. We believe deeply in the power of narratives to engage, entertain, and lead to positive change for our communities, our environment and our collective future.

We have a highly collaborative, relaxed culture, driven by laughter and creativity and fuelled by many, many, cups of tea.

You can see more of our work here: https://catsnake.com/

The Job

This role is key to the seamless delivery of the agency creative workflow ensuring all work is delivered to the highest quality, on time and on budget.

It would suit someone who is dynamic, an excellent networker, a clear communicator, highly process driven, with a passion for people, creativity, tech, and business operations. The role provides a great opportunity to learn and develop within a fast paced and dynamic environment. As well as the opportunity to shape the role and really make it your own. ‍

KEY RESPONSIBILITIES

The main responsibility of the Traffic Manager is to manage and plan all work through the creative and planning department, overseeing resource bookings on our project management system, manage real-time movements to accommodate changing priorities and project clashes, working closely with Creatives, Planners and particularly Project Managers.‍

THE SPECIFICS

• Work with the Project Management team to oversee jobs, schedules and workloads, make sure they are on track, on time and budget.
• Working with CD to determine who is the right person to work on what and manage the conflicting demands of ambition, time and budget.
• Ensuring that projects keep moving and unplug any blockages proactively should they arise.
• Working to ensure optimal utilisation of all resourced teams at all times.
• Lead weekly resource meetings and monthly creative planning meetings with all key stakeholders.
• Ensure freelancers are managed well from hire, given an initial briefing and shown filing structures and folders at start of contract.
• Follow up completion of timesheets and compliance documents for all freelance resource.
• Manage holidays within the team to ensure minimum need for freelance and disruption to work.

Skills and Experience

• Demonstrable experience 4+ years of experience working in a creative agency environment.
• Experience and knowledge of resource management and finance tools.
• Knowledge of how agency processes work and how they interlink with all other departments.
• Understanding of creative team skill sets.
• Excellent communication and interpersonal skills to liaise with clients and motivate creative teams.
• Ability to work quickly, accurately, and effectively across multiple projects.
• Excellent time management with the ability to prioritise effectively.
• Problem-solving and decision-making abilities to address challenges and resolve conflicts.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Who you are

• A passion for working in the charity sector.
• High standards of integrity and ethics.
• Openness and honesty.
• High levels of engagement, energy, and drive.
• Confident and approachable presence with excellent relationship-building skills.
• Highly organised with the ability to plan, prioritise, and deliver to tight timescales.
• Ambassador for the company.

Why Work at Catsnake?

• After one year of employment, you’ll be eligible to receive a share of the annual profit pool.
• Enjoy the flexibility of remote working.
• A generous holiday entitlement.
• Be part of a passionate team working on meaningful, creative projects for leading charities.

We believe that diversity of thought and experience is essential to our success and we are committed to fostering a culture of inclusion. We encourage applications from candidates of all backgrounds and welcome applications from disabled candidates as part of our commitment to improving representation:

• Role: Part-time Traffic Manager (Remote)
• Hours: Part-time (2.5 days per week, spread across 5 days)
• Salary: £20,000 p.a. (£40,000pro-rata)
• Start date: 5th January 2026