Customer service employee (m/f/d)
Customer service employee (m/f/d)
Customer service employee (m/f/d)
Customer service employee (m/f/d)
persona service AG & Co. KG
Internet, IT
Gießen
- Art der Beschäftigung: Vollzeit
- 34.500 € – 49.500 € (von XING geschätzt)
- Vor Ort
- Zu den Ersten gehören
Customer service employee (m/f/d)
Über diesen Job
Customer service employee (m/f/d)
Full-time
You have experience and expertise - we have the right prospects. At persona service, you can expect varied tasks, a professional environment and companies that value your expertise. Take your next career step with us - first-class, professional and human.
What we offer
- Free parking
- Attractive salary from €18 per hour
- Good chances of being taken on
- Long-term employment
What you can always rely on at persona service:
- €50 per month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and much more.
- Bonuses as well as holiday and Christmas bonuses
- Free tutoring for your children on the Ubimaster learning & tutoring platform
- Numerous shopping discounts with well-known brands via our corporate benefits programme
- Excellent personal support and regular feedback meetings
- Multiple further training opportunities
Job description
- You will be responsible for advising customers on all aspects of the subscription and advertising world of the leading regional daily newspapers and advertising papers in Central Hesse and other publishers
- Processing readers' enquiries by telephone and in writing:You will conscientiously handle enquiries about our products and promotions
- Process complaints
- Carefully maintain customer data
- Record subscriptions and adverts to round off your area of responsibility
Requirements
- You have completed commercial training, for example as an office clerk (m/f/d), industrial clerk (m/f/d) or a comparable qualification
- You have already gained professional experience in customer service
- Customer orientation and empathy are a matter of course for you
- You are confident in using a PC and MicrosoftOffice programmes
- Furthermore, you are willing to work in shifts during our service hours (Mon-Fri 7am-5pm and Sat 7am-12pm)
- Outgoing nature and strong communication skills round off your profile