Senior Client Relations Manager - DACH (m/f/d)
Senior Client Relations Manager - DACH (m/f/d)
Senior Client Relations Manager - DACH (m/f/d)
Senior Client Relations Manager - DACH (m/f/d)
APPINIO GmbH
Internet, IT
Hamburg
- Art der Anstellung: Vollzeit
- 75.500 € – 120.000 € (von XING geschätzt)
- Remote
Senior Client Relations Manager - DACH (m/f/d)
Über diesen Job
Senior Client Relations Manager - DACH (m/f/d)
Hamburg, Hamburg, Germany
Allow us to introduce ourselves
Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.
We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Want to be a part of the Appinio movement?
Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here
Your mission as a Senior Client Relations Manager
Appinio is looking for a highly driven and passionate Senior Client Relations Manager to join our team and work closely with our Head of Sales. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.
In this role, you will be responsible for building and managing relationships with companies within a specific industry sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders.
What you’ll be doing
- You will develop and own growth strategy for your specific vertical, i.e. FMCG or Media & Entertainment
- You will represent Appinio to marketing and insights decision-makers
- You will acquire new customers, advising and coaching them on the most relevant Market Research approach, leveraging Appinio's platform and methodologies portfolio
- You will scope and qualify client requirements for both new and existing projects
- You act as the voice of our Media/Entertainment customers, staying attuned to their pain points, competition, and growth prospects
- You will build and maintain a strong network
- You will create partnership opportunities within the industry to further strengthen Appinio’s positioning as a research partner
- You will represent Appinio at trade fairs and public speaking events, expand your network, and leverage existing contacts to drive our business
- You will work closely with our Customer Success, Inside Sales and Marketing Team to maximise growth opportunities
You will thrive in this role if
- You have 5+ years of experience in B2B Sales in the Market Research industry
- You have experience handling the full life cycle from pre-sales to closing
- You have excellent proficiency in German and English
- You are proficient in working with CRM tools, ideally Hubspot
- You are based in Germany, ideally in Hamburg
- An extensive network within the Media/Entertainment or the FMCG industry is a plus
- You have an empathetic nature with a keen sense for understanding the needs of others
Want an inside perspective? Read our latest blog postabout the Client Relations team to hear first-hand what it’s like to work with us.
What’s in it for you?
- Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take.
- Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
- All the hardware you need and your own MacBook
- If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space.
- If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership.
- In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces .
Kind reminder: Please ensure that your application is submitted in English
This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.
Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Learn more about us: