Description
At atmio , we’re on a mission to help the oil & gas industry cut methane emissions . Our gas measurement devices make invisible emissions visible - so operators can act fast. Our software creates reports that help clients stay compliant with the newest EU regulations .

We’re a small, ambitious team , and we need someone, to help our customers get the most out of our products. As our first Working Student in Customer Success Operations, you’ll own processes , improve onboarding , and make sure every customer has a seamless experience . Earliest start date is 09.02.2026.

Key Responsibilities

• Standardize and organize customer data so onboarding and daily operations run smoothly
• Support our Customer Success Managers in handling requests and keeping things moving
• Improve internal docs and the external help center, help people help themselves
• Take ownership of milestone- or project-specific initiatives that make a real difference
• Occasionally prep decks, dashboards, and KPIs for customer meetings

This role is for you if you… ✨

• like taking ownership and hate waiting for instructions
• enjoy turning messy data into something clean and actionable
• are structured, analytical, and obsess over details
• communicate clearly, collaborate openly, and aren’t afraid to challenge the way things are done
• want to grow into a Customer Success role and learn the ropes from the inside
• care about making an impact—for our customers and the planet

Skills & Experience

• Bachelor’s degree or equivalent
• Some experience in consulting, operations, or a similar role (internship or working student)
• Excel and PowerPoint skills you can actually use
• German mother tongue
• Analytical, conceptual, structured, and detail-oriented
• Comfortable working in ambiguity and fast-moving environments

Nice to have ➕

• Experience with low-/no-code automation or BI tools
• Experience making dashboards or visualizing KPIs

• Remote Working: Work from our hubs in Hamburg or Munich, or remote from Germany
• Unlimited Vacation : Take as many holidays as you need — we trust you to recharge when it matters most
• Flexible Working Hours : Work during the hours that align with your peak performance and lifestyle
• Health Matters : Wellpass and access to 1:1 psychologist sessions and workshops through Bloom
• Professional Growth : Use a dedicated development budget to enhance your skills and career
• Unite, Recharge, Celebrate : Join in-person team retreats to connect and have fun
• Explore Germany : Enjoy the Deutschlandticket for flexible public transportation access