Internship/Flexicum FTTH Waiting Processing & Scheduling
Internship/Flexicum FTTH Waiting Processing & Scheduling
Internship/Flexicum FTTH Waiting Processing & Scheduling
Internship/Flexicum FTTH Waiting Processing & Scheduling
Deutsche Telekom Technik GmbH
Telekommunikation
Hannover
Art der Beschäftigung: Studierende
Vor OrtZu den Ersten gehörenInternship/Flexicum FTTH Waiting Processing & Scheduling
Über diesen Job
Internship at Deutsche Telekom
Do you want to put the theory you have learned into practice and experience and help shape the digital world of tomorrow today? Then you've come to the right place! We can make and copy coffee ourselves; we are looking for interns like you who want to advance the connected world every day with team spirit, a willingness to innovate and perform!
Deutsche Telekom Technik GmbH
The digital society. Not possible without us. Our employees provide them with the best network. With a reliable and secure infrastructure. The basis for tomorrow's innovations. We have the best view of the digital future. For you right from the start.
About the position
As an intern/flexicant (m/f/d) in FTTH ground processing and scheduling at the Hanover location, you play a central role in the smooth running of our fiber optic expansion projects. In this position, you will independently analyse and clarify waiting reasons, coordinate appointments with customers and service providers and ensure reliable data maintenance in our IT systems.
With your organizational talent and customer-oriented communication, you ensure that delays are resolved quickly and that our customers are quickly connected to the high-speed fiber optic network. You will gain practical insights into modern telecommunications technologies (fiber to the home) and work closely with various interfaces — an ideal opportunity to gain valuable professional experience in project and process management.
That's what you bring
- Basic technical understanding: First insights or interest in FTTH (fiber to the home) and telecommunications infrastructures
- Organization & scheduling: skill in scheduling and coordinating appointments with customers and partners
- IT & MS Office skills: Safe use of common MS Office applications (in particular Excel and Outlook) and enjoyment of data maintenance in internal IT systems
- Communication & service orientation: Strong communication skills, friendly appearance and enjoyment of customer-oriented work
- Working method: A structured, reliable and careful approach, even with administrative workload
- Language skills: Very good written and spoken German
Your profile
You are studying communication sciences, a comparable course of study or are in a gap year.
You also have the following knowledge and skills:
- First practical experience in customer service, scheduling or in the commercial sector
- Fundamental interest in telecommunications and fiber optic technologies (FTTH)
- Experience in using CRM systems or ticketing tools
- Good written and spoken English skills
What we offer
- Flexible working hours: Organize your working hours to suit your studies with the option of mobile working
- Exciting practical insights: Gain valuable operational experience in future-oriented broadband and FTTH expansion
- Fair pay: An attractive internship allowance and additional benefits for students
- Real responsibility: active participation in day-to-day business, independent areas of responsibility and direct impact within the team
- Structured training: Experienced colleagues will accompany you from day one and support your personal development
- Modern working environment: Central location in Hanover with modern workplaces and good public transport connections
- Open team culture: flat hierarchies, collegial cooperation and regular team events
This position is also available on a part-time basis.
Severely disabled people are given priority if they are equally qualified.
