Start: 2nd February or later

Tasks:

• Customer service (pre/after sales) for incoming calls
• Handling inquiries via contact form, email, chat, and Facebook
• Processing warranty claims • Resolving minor technical issues

• Product comparisons, special offers, and product advice

• Working with documentation and data management

• Ensuring high-quality customer service and a positive brand image

Requirements:

• Fluent Swiss (written and spoken, at least C1 level)
• English skills at B2 level for communication within the team and during training
• Excellent computer skills and proficiency in MS Office

• Strong communication and organizational skills

• Friendly and professional demeanor towards customers

Benefits:

• Fully paid training program in English

– 2 weeks of theoretical training, 2 weeks of practical training

• Salary: PLN 10 000 gross • Full-time employment contract

• Private medical care (Luxmed) • Group insurance program, sports, and leisure program

• Training and development programs.

• A very dynamic and international work environment with plenty of career opportunities.

• Social activities, events, and celebrations.
• Multinational environment.

working hours:

• 8:00-16:30 oder 8:30 – 17:00 or
• 9:00-17:30 oder 9:30 – 18:00

Bereitgestellt in Kooperation mit der Bundesagentur für Arbeit.