ISCC – International Sustainability and Carbon Certification is one of the leading certification systems for sustainability, traceability and the reduction of greenhouse gas emissions. Our activities and impact are expanding, and our teams have been growing exponentially over the past three years.

To further strengthen our Certification Body Management team, we are looking forward to welcoming you as Certification Body Relations & Operations Manager at our ISCC headquarters in Cologne.

In this role, you will lead certification body (CB) onboarding, offboarding, contract administration and ongoing account management within CBM’s Cooperation and Support pillar. The role serves as a consistent point of contact throughout the CB lifecycle, coordinates operational follow-up across relevant teams, maintains reliable CB records and data, and improves the processes and tools that support effective CB cooperation.

If you are passionate about sustainability and would like to join a culturally certified Great Place to Work®company with highly motivated and diverse teams making a real difference, we look forward to your application!

Your main duties will be:

• Management of CB contracts, including negotiations, amendments, extensions, cooperation transfers, internal approvals, and coordination of the signing process
• Coordination of CB onboarding and offboarding, including induction, system access, guidance, and alignment with relevant internal teams
• Management of CB enquiries and operational support requests, ensuring timely responses, appropriate follow-up, and complete documentation
• Management of assigned CB accounts, including bilateral meetings, stakeholder communication, issue resolution, and coordination of follow-up actions
• Maintenance of accurate CB records and documentation, including the development and effective use of dashboards and data analysis to support account management
• Development, maintenance, and continuous improvement of SOPs, guidance documents, and administrative processes to ensure consistent and efficient operations
• Consolidation of CB feedback, identification of recurring issues, and coordination of internal action plans and process improvements

Additional duties can be:

• Providing back-up support for CB communications and engagement activities
• Supporting CB oversight and engagement activities in collaboration with relevant internal teams
• Supporting in-depth analyses of CB performance and audit quality, including the preparation and validation of relevant data
• Contributing to workload planning, improved handovers, and cross-functional coordination

We are an international and diverse team of passionate and experienced experts, joining forces for a sustainable future! We believe that our team is our core asset and we support our people as best we can.

To help you build your future and thrive with us, we offer:

Great Team Environment

• Various team events throughout the year (Celebrating Diversity, Summer Team Event, Christmas Party)
• Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services, ClimatePal, and TYC
• The opportunity to work independently and shape processes

Individual learning and development plan

• Professional onboarding to help you have an ideal start with us
• Frequent feedback sessions to ensure a high quality of communication and mutual reflection
• Many free language classes
• Access to several trainings as well as specific technical courses
• We promote from within!

Work-Life Balance

• Hybrid set-up
• 4 weeks remote work at a place of choice (after probation)
• Flexible working hours and trust based working time
• 30 vacation days and 3 additional vacation days (Christmas Eve, New Year’s Eve, Carnival Monday)
• Sabbatical options

Financial benefits

• A generous pension scheme (bAV) in line with our sustainability values
• JobTicket/Deutschlandticket
• Annual bonus scheme based on performance

Wellness Programs

• Subsidized Urban Sports Club
• Health weeks promoting healthy habits in personal and professional life

Then we would be happy to hear from you soon! Please apply via the button below with a meaningful cover letter, CV and any relevant certificates.
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We are looking forward to your application and hope to welcome you in our team soon!
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We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender or any other criteria that is not a professional qualification for an open position.