(Junior) Helpdesk Specialist m/w/d

limango is a European platform focused on curated value shopping for families. As part of the OTTO Group - one of Europe’s leading e-commerce players - we connect families with inspiring brands, great deals, and products they truly love. Our ambition is to strengthen our position as one of Europe’s leading discount e-commerce players for families and beyond.

Today, limango operates across Germany, Poland Austria, and the Netherlands, offering one of the largest selections for the whole family: from fashion and accessories to toys, outdoor, cosmetics, home and travel offers.

Behind the platform is a team that values a good atmosphere, trust, collaboration, flexibility and real impact. We foster a hybrid-first culture in Munich and Wrocław (2 days in the office), while staying open to remote talent who value the same way of working.

• At Limango IT, you’ll have the chance to apply your ideas and expertise to improve customer service and order management for the German, Polish, and Dutch markets.
• You’ll work with a modern technology stack, including cloud-based solutions, service-oriented architecture, and event-driven communication. Additionally, you’ll join an established international agile team comprising experienced developers, a dedicated Product Owner, and a QA engineer.

• Hybrid or remote work model

Enjoy the flexibility to work either in a hybrid model -with 2 days per week in our Munich office (you choose the days) if you’re based locally - or fully remotely from anywhere in Germany.

• Flexible start to your day

Flexible start times let you plan your working day in a way that fits your schedule.

• Real benefits you’ll actually use

limangos vouchers - enjoy our products your way, for yourself or your loved ones. Plus, you can choose the benefit that fits your lifestyle best: EGYM Wellpass with access to a wide network of gyms and sports facilities, or a subsidized public transport ticket for your daily commute or JobBike, giving you the option to lease a bike through us in a simple, cost-efficient way

• A workspace you’ll enjoy

A modern, ergonomic office in the heart of Munich, right by the main train station. Bright spaces, well-designed work areas and a spacious terrace where you can take a break, catch some fresh air or get work done in a greener setting.

• Learning & development

Access to language learning (English, German, Polish) via an app, along with a wide range of courses, podcasts and learning tools. You’ll also grow through international projects, collaboration and opportunities for occasional business trips that give you exposure to different teams and perspectives.

• Eco in action

From Brita water dispensers instead of plastic bottles to Swap Party with giving clothes a second life and a new place in someone else’s wardrobe. We focus on small habits that make a real difference. We also support more sustainable commuting options, like public transport or leased bikes.

• Activities and Events

From sports events to team gatherings, company wide events or casual afterwork events in our office - we like to stay active, spend time together and keep things social, in a natural and easy-going way.