Reservation management with a focus on full occupancy.

As Reservation Manager, you are responsible for the entire reservation inventory of Hotel Unterschwarzachhof and the Schmiedalm in the upscale hospitality segment.
Your clear objective: maximise occupancy, ensure clean booking structures, and maintain a high-quality guest mix .
You work closely with front office, events, service, and especially with the marketing team and external partners to proactively close booking gaps.

Your tasks

• Take full responsibility for the reservation inventory , with a clear focus on achieving full occupancy.
• Manage booking flow and occupancy for the hotel and luxury chalet Schmiedalm , including category sales and length-of-stay optimisation.
• Identify booking gaps at an early stage and initiate targeted actions together with marketing and external partners.
• Collaborate closely with marketing, sales, and distribution partners , implementing short-term campaigns to boost demand.
• Coordinate à la carte table reservations , working closely with service and kitchen teams.
• Align continuously with front office, event, and service departments , ensuring smooth coordination of bookings and capacities.
• Ensure accurate booking data and pricing structures , maintaining transparency and reliability.

What you bring with you

• Several years of experience in reservation management or front/back office within upscale hospitality.
• Strong understanding of occupancy management, pricing logic, and demand behaviour .
• Analytical mindset and a structured, solution-oriented way of working.
• Enjoy working cross-functionally , especially with marketing teams and external partners.
• Excellent written and verbal communication skills.
• Confident use of MS Office , hotel systems, and booking platforms.
• Very good German skills and good English skills .
• High level of responsibility, accuracy, and discretion.

These are our advantages

• Attractive salary according to the collective agreement, with willingness to pay above standard rates
• Guaranteed 13th and 14th salary
• Healthy meals provided daily (breakfast, lunch, dinner), including days off
• Accommodation in our TOP Team House with balcony, sauna, gym, and underground parking
• Training & development opportunities via WorkForUs!
• Exclusive perks and discounts with the Saalbach TeamCard & WorkForUs Card

Join us (from May) at Hotel Unterschwarzachhof and the event location Der Schwarzacher.

Work in the heart of Saalbach Hinterglemm – one of the most laid-back alpine destinations – and enjoy hiking, mountain biking, or relaxing in nature after work.

As a special extra, our exclusive team house with modern rooms, balcony, sauna, fitness area, and underground parking is available to you.

Apply now online or directly via our website and become part of our Team.