Associate Manager, Field Service New England (Field based)
Associate Manager, Field Service New England (Field based)
Associate Manager, Field Service New England (Field based)
Associate Manager, Field Service New England (Field based)
Stryker
Medizintechnik
Salem
- Art der Beschäftigung: Vollzeit
- Vor Ort
Associate Manager, Field Service New England (Field based)
Über diesen Job
- United States of America-Connecticut-Hartford
- United States of America-New Hampshire-Concord
- United States of America-Rhode Island-Providence
Job details
Work flexibility: Field-based
Req ID: R556826
Employee type: Full Time
Job category: Customer Services
Travel: 50%
Relocation: Yes
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits
Job description
As an Associate Manager, Field Service, you will lead a diverse team of Field Technicians to develop their individual talents while driving performance within Surgical Tech/ENT. You will manage projects and drive complex initiatives forward through effective communication with internal stakeholders.
What You Will Do:
Lead a regional team of Field Service Technicians with a focus on development and professional growth.
Manage metrics to measure the growth and performance of the internal team and authorized service providers.
Champion data analysis to drive insights and decision-making within a rapidly growing business.
Drive complex initiatives aimed at improving operational performance, customer service and commercial partnerships.
Constantly analyze, refine, and iterate on internal processes to make them simpler and more efficient.
What You Need:
Required:
Bachelor’s degree required
Minimum 6 years of relevant work experience with direct or indirect people leadership
Preferred:
Vendor management experience preferred
Experience with SAP, Salesforce, and ServiceMax or equivalent ERP/CRM/FSM
Ability to effectively influence and communicate cross-functionally
$96,400 - $158,000 salary plus bonus eligible + generally eligible for short-term and long-term financial incentives + benefits. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.