Richemont

Senior Manager, Operational Physical Security

CONTEXT

To strengthen our Physical Security (PS) teams and control structure, we are looking for a new Senior Manager to help manage protection of Richemont's assets, personnel, and reputation by mitigating security risks and ensuring compliance with relevant regulations and company policies.

This position requires a strong understanding of security best practices, risk management principles, and experience in managing security operations in a complex, international environment. Additionally, a high level of soft skills is necessary to ensure proper communication and cooperation with the relevant stakeholders.

SCOPE

• Directly manage PS (Campus) operations at Campus Genevois de Haute Horlogerie (CGHH), Bellevue Headquarters and Villars-sur-Glâne Campus
• Directly manage Group Security PS operations (i.e. strategic events such as – Watches & Wonders, RGMC, AGM, etc.)
• Support and guide operations at critical sites (as defined by Group Security) for PS

HOW WILL YOU MAKE AN IMPACT?

Campuses – Direct PS Management

• Manage a team of PS experts (internal and external) for the Campuses to deliver PS services and ensure appropriate protection for people and security of assets: Campus Genevois de Haute Horlogerie, Bellevue Headquarters and Villars-sur-Glâne Campus
• Manage third-party service partners, ensuring proper contract management, monitoring of performance and suitable ROI
• Develop and implement mitigation strategies to address identified risks, including physical security enhancements, procedural changes, and security awareness training
• Ensure compliance with all relevant security regulations, laws, and industry best practices
• Develop and implement corrective action plans to address any identified deficiencies
• Maintain accurate records of security incidents, investigations, and assessments
• Conduct internal PS self-assessments and reviews of new processes, facility modification
• Monitor and control security expenditures to ensure suitable ROI
• Stay alert of emerging security threats and trends, and adapt security strategies accordingly
• Ensure a site presence at Villars-sur-Glâne (minimum of 2 days a week)
• Help coordinating with local law enforcement and internal stakeholders as necessary
• Support teams when conducting thorough investigations of security breaches and incidents, identifying root causes and implementing corrective actions, and based on the Group Loss prevention manager strategy

Security Operations Management – Critical Sites

• Coordinate with local law enforcement and internal stakeholders as necessary
• Support teams when conducting thorough investigations of security breaches and incidents, identifying root causes and implementing corrective actions, and based on the Group Loss prevention manager strategy
• Set up regular team meetings/committees to ensure alignment and best practice sharing amongst all critical sites
• Conduct regular risk assessments and vulnerability analyses of critical sites to identify potential security threats and weaknesses
• Coordinate closely with field PS managers to ensure aligned coordination
• Provide security guidance and support to site personnel, promoting a culture of security awareness and vigilance
• Liaise with the Group PS construction and technology manager to evaluate and recommend new security technologies and solutions to enhance the physical security response of critical sites
• Visit all critical sites on a regular basis, as per risk/business needs require
• Develop and implement a physical security strategy for critical sites, aligned with Richemont's overall security objectives and business needs

Security Operations Management – Strategic Events

• Manage the strategic events where Group Security takes a PS ownership role (first LoD), ensuring suitable and sufficient planning, risk mitigation and delivery to business needs
• Ensure appropriate resources are available for the successful management of the events, drawing from both internal and external sources – as appropriate
• Liaise with relevant teams (i.e. Maisons, HSE, Cyber, etc.) to ensure proper coordination and alignment

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Qualifications & Experience

• Bachelor’s degree in security management, criminal justice, or a related field
• 10 years of experience in physical security management, with a focus on critical infrastructure protection
• Experience in the luxury goods industry or a similar high-value asset environment is highly desirable
• Experience managing security operations in a multi-site, international environment
• Ability to analyse data from various sources to identify trends, recommendations, key insights and to present it in a way that facilitates decision-making
• Excellent communication, interpersonal, and leadership skills
• Relevant certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) is an asset
• Fluency in French and English is required. Fluency in additional languages (e.g. Italian) is an asset

Skills & Competencies

• Strategic Thinking: Ability to develop and implement long-term security strategies aligned with business objectives
• Risk Management : Ability to identify, assess, and mitigate security risks effectively
• Problem Solving : Ability to analyze complex security issues and develop creative solutions
• Communication : Excellent written and verbal communication skills, with the ability to communicate security concepts to non-technical audiences
• Leadership : Ability to lead and motivate security teams, and to influence stakeholders at all levels of the organization
• Decision Making : Ability to make sound decisions under pressure, based on available information

WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.

YOUR JOURNEY WITH US

1. If your application is selected, our Talent Acquisition Partner will reach out to you shortly for an introductory call.

2. As a next step, you will have interviews with the Group Physical Security Associate Director, and any relevant internal stakeholder. Also, you will have a final interview with our HR Business Partner.