Start: June 23rd, July 21st, August 18th, September 15th, November 10th

Shift work: 5 days a week, Monday - Friday 07:00 - 19:00, Saturday - Sunday 09:00 - 18:00 twice a month working Saturdays & Sundays.

Airline Services

Tasks:

• Perform inbound calls, chats in Norwegian or Swedish or Danish or Finnish

• Advise partners on flights, products, prices, fares, rules, and online services contributing to the success of our client.

• Change the reservation both in time and destination, change of personal data

• Handle special service requests (wheelchairs, special assistance, animals)

• Deal with cancellation and refund of tickets

• Help in purchasing airline tickets and handling different payment methods.

• Support customers with travel difficulties.

Requirements:

• Fluency in Norwegian or Swedish or Danish or Finish (C1 level) and English (B2 level).
• Strong communication skills and service-oriented mindset.

Positive energy, enjoy communicating with customers and colleagues

• Previous experience in Customer service, digital service platforms and CRM tools is an advantage

Benefits

Norwegian/Swedish - 9750 PLN gross monthly

Danish - 11 000 PLN gross monthly

Finnish - 12 000 PLN gross monthly

work from the office, after 6-9 months hybrid - Norwegian/Danish/Swedish/Finnish

• Relocation package: flight and 7 nights at the hotel.
• Professional training.
• Career growth prospects within an international company.
• Training and development programs.
• Language classes.

Bereitgestellt in Kooperation mit der Bundesagentur für Arbeit.