The opportunity

In this pivotal role, you will lead our organization’s AI-driven learning and people engagement initiatives, playing a crucial part in shaping the future of workforce development. We are seeking a forward-thinking, resilient, and experienced professional with deep expertise in learning technologies and employee engagement—someone passionate about leveraging AI to deliver transformative results.

As the architect of our AI-enhanced learning and development strategy, you will design and implement intelligent, data-informed training programs that promote continuous learning and professional growth. Your leadership will foster a culture of curiosity and self-directed learning, powered by cutting-edge digital platforms and adaptive learning systems.

Beyond learning, you will champion people engagement across the organization, using AI insights to personalize experiences, boost employee wellbeing, and strengthen our inclusive, high-performance culture. This role requires a dynamic individual who thrives in a global, fast-paced environment—someone who can seamlessly navigate strategic vision and operational execution while collaborating with diverse stakeholders to drive meaningful impact.

This role demands a high-energy individual capable of functioning in a global context, effectively collaborating with diverse stakeholders, and adeptly handling both strategic and operational tasks to drive success.

You will report directly to the Head of Change Management, Continuous Improvement and SCM External Regulations (CMCI) based in Zurich, Switzerland. As an integral member of our international SCM CMCI Team, you will engage with colleagues across various BU, countries and regions to foster a culture of high performance and engagement.

How you’ll make an impact

1) Training and Development Strategy

• Define, develop and implement a comprehensive, agile, and future-focused learning strategy and delivery plan.

• Establish and prioritize data driven technology and evolving technologies, optimizing training products to enhance learning impact and user experience.

• Foster a culture of continuous learning and development, promoting digital and self-directed learning tools and platforms.

• Monitor and evaluate the effectiveness and impact of learning programs using relevant metrics and feedback mechanisms.

• Continuously improve programs based on insights and best practices.

• Ensure training resources are utilized and coordinated effectively, aligning training priorities with business strategy.

• Establish and manage vendor relations, ensuring the acquisition of training and learning opportunities from external providers.

• Coaching and reviewing the work of lower-level professionals as needed

2) Skills and Competency Development

• Work cross-functionally with Head of SCM and his direct reports as well as SCM HR Business Partner and the BU SCM Managers to identify changing skills needs and align business, talent, and learning outcomes.

• Drive the development of skills, competencies, and career paths, aligning closely with talent management and succession planning processes.

3) Stakeholder Collaboration

• Collaborate and communicate effectively with internal and external stakeholders.

4) Employee Engagement and Wellbeing

• Provide organizational and project management support in employee engagement activities and wellbeing initiatives

• Act as an internal engagement and culture ambassador dedicated to fostering engagement and culture.

• Support activities/programs that recognize and celebrate employee achievements and success stories.

Your background:

• University degree in Education, Human Resources, Psychology, or a related field.

• At least 10+ years of experience as a capability lead or in a similar role within an international business environment, with a proven track record in building a learning organization.

• Experience in designing, developing, leading, and delivering large cross-organizational training and digital projects, including transitioning to digital environments (e.g., re-platforming, online, blended, mobile, and disruptive technologies).

• Project Management experience required; Project Management certification essential but not mandatory.

• Business fluency in English (essential, both verbally and in writing); knowledge of other languages is an asset.

• Highly experienced with digital tools, including e-learning platforms, HR systems, and Microsoft MS365 applications.

• Outstanding communication and presentation skills, with the ability to influence through facts, policies and practices as well as engage diverse audiences.

• Ability to work independently with limited supervision.

• Works independently with general supervision. Problems faced are difficult but typically not complex.

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

We can provide more information during the recruitment process.