Technical Supplier Manager

At Roche Diagnostics, we develop and deliver life-critical diagnostic solutions that support healthcare professionals and patients worldwide.

As part of the Manufacturing Science and Technology (MSAT) organization within the Global Instrument Network (GIN), you will play a key role in ensuring robust manufacturing processes, reliable supplier performance, and long-term supply security.

You will act as the technical interface between internal engineering and operations teams and international contract manufacturing partners. Your responsibilities include technical ownership of instrument components, subassemblies, and production lines, with a strong focus on manufacturing process design, validation, and industrialization.

You will also lead external-to-external (E2E) technology transfers, second-sourcing initiatives, and capacity expansions to ensure consistent product quality and reliable supply.

Your Responsibilities

Manufacturing Process Design & Industrialization

• Design, develop, optimize, and industrialize manufacturing and testing processes for instrument components, electronics, and precision assemblies across external supplier sites.

• Define and implement process validation strategies (IQ/OQ/PQ), design verification protocols, and process capability assessments, including Cp/Cpk, tolerance studies, and Gage R&R.

• Collaborate with R&D during early product development to integrate Design for Manufacturing, Assembly, and Testability (DfX) principles, improve yields, and prevent manufacturing bottlenecks.

• Identify and mitigate manufacturing risks through pFMEA, poka-yoke (error-proofing), and structured root-cause investigations.

Technical Project Leadership & Technology Transfers

• Lead external-to-external (E2E) technology transfers between contract manufacturers and suppliers, including production line relocations, tool duplications, and second-source qualifications.

• Develop qualification master plans (QMPs), coordinate project schedules and milestones, and provide transparent progress reporting to MSAT and GIN leadership.

• Ensure technical alignment and effective change control between transferring and receiving supplier sites, Roche Global Sourcing, Quality Assurance, and Regulatory Affairs.

Technical Supplier Management & Operations Support

• Monitor supplier manufacturing processes, technical KPIs, process stability, and component quality throughout the instrument lifecycle.
• Lead technical investigations and sustainable corrective actions for component deviations and Supplier Corrective Action Requests (SCARs), using methods such as 8D, Ishikawa, and 5-Why.
• Conduct technical supplier assessments and audits to support the qualification of new and existing manufacturing partners.
• Manage supplier-side engineering changes without specification changes, capacity expansions, and continuous production line stabilization initiatives.

Your Profile

Education & Professional Experience

• University degree (Bachelor's or Master's) or Higher Technical Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, Process Engineering, Industrial Engineering, or a related technical discipline.

• At least 5–6 years of relevant industry experience in manufacturing process design, technical supplier management, industrialization, or manufacturing engineering, ideally within medical devices, in-vitro diagnostics (IVD), pharmaceuticals, or precision high-tech equipment.

Technical Expertise

• Proven hands-on experience in designing, qualifying, and optimizing manufacturing and testing processes.

• Strong knowledge of statistical process control (SPC), process capability studies (Cp/Cpk), measurement systems analysis (MSA), and pFMEA.

• Solid understanding of precision manufacturing technologies, such as injection molding, precision mechanics and machining, electronics assembly, and automated testing.

• Understanding of manufacturing cost drivers and cycle time optimization.

• Practical knowledge of ISO 13485, GMP/FDA regulations, process validation (IQ/OQ/PQ), and formal change management procedures.

Project Management & Collaboration

• Demonstrated experience leading complex technical projects, particularly external-to-external technology transfers, second-sourcing initiatives, or major production line ramp-ups.

• A project management certification (PMP, IPMA, Agile) is an advantage.

• Pragmatic and innovative problem-solving skills, with the ability to think outside the box.

• Strong communication skills and the ability to collaborate effectively with international and cross-functional stakeholders.

Languages & Travel

• Professional fluency in English and German, both written and spoken.
• Willingness to travel internationally approximately 20–30% for supplier process reviews, audits, and technology transfer milestones.

What We Offer

• The opportunity to work for one of the world’s leading pharmaceutical companies.
• A modern campus with extensive green spaces and meeting areas.
• A central location with easy access to the motorway and a nearby train station.
• A varied range of responsibilities.
• Home office opportunities.
• The opportunity to work in a dynamic and motivated team.
• Very good compensation.

Please send your complete application documents to Ms Nadine Rutz.

Chemistry, Pharmaceuticals, Pharmacy, Diagnostics, Zug, Lucerne, Full-time, Strategic, Lead, Manager