Challenger Performance Optimization, Inc.hat einen Beitrag geschrieben.16. August 201996% of #customers who experience high-effort #service will be disloyal. Now what? https://hubs.ly/H0kh1_d0 #challengerblog #effortlessexperience #cx #customerloyalty #customerexperience https://www.challengerinc.com/blog/customer-effort-score-the-service-holy-grail?utm_campaign=Whitepaper%3A%20Building%20the%20Business%20Case%20for%20Customer%20Effort&utm_content=98791655&utm_medium=social&utm_source=linkedin&hss_channel=lcp-33214405
