Hello,
Last week I visited Boston to attend the etail East 2016 conference where qualified professional retailers and technology vendors shared their visions on retail and e-commerce. Here are 4 points that caught my attention:
Customer Data: It is time to use customer data to improve customer satisfaction and to increase the customer lifetime value and marketing ROI.
Customer Identity and Omni Channel: Customers interact with your brand over multiple channels, but are still treated i...