Dyanixhat einen Beitrag geschrieben.22. September 2021 Dyanixhat einen Beitrag geschrieben.22. September 2021 Dyanixhat einen Beitrag geschrieben.22. September 2021 Dyanixhat einen Beitrag geschrieben.22. September 2021 Dyanixhat einen Beitrag geschrieben.22. September 2021 Dyanixhat einen Beitrag geschrieben.22. September 2021 Meet John. His company recently implemented ServiceNow. John's job is to make sure the company adopts and fully utilizes ServiceNow.
John wonders…
How can I tell if people are using the system the right way?
What training and support do I need for users?
And how do I track and measure our progress?
Fortunately for John, Apty can help.
Apty takes a data-centric approach to product adoption by using analytics and AI to
a. identify where users need help,
b. find ways to improve productivity, and
c. optimize your software spend.
Apty’s AI engine continuously analyzes ServiceNow usage in real-time to identify where and who needs help. For example, if you have a 5-step process for creating a new position, the system could show you that most users get stuck on step 3 and provide suggestions for how to fix the problem.
When a process is breaking down, it is likely caused by people not knowing how to use ServiceNow. That’s where Apty’s personalized guidance comes in.
On-screen guidance walks users through the process step by step responding to their actions in real time. Apty even recognizes what step users are on and continues even if the process takes them out of ServiceNow into another application.
Admins like John can customize all of the content in Apty without writing any code. Click, type and save. John can deploy a new workflow in a matter of minutes.
With Apty, John can create support content once and publish in every format he needs. Once you’ve created a workflow you can convert it into multiple formats: PDF, PowerPoint, Video, Web Page, or a SCORM module for your LMS.
Apty also improves user productivity through automation.
What used to take 10 or 15 minutes can now be completed in a matter of seconds with Apty’s chat-bot interface.
Unlike other platforms, Apty goes beyond on screen-guidance.
Apty gives you actionable insights on
i. where to add additional support content,
ii. what tasks could be automated and
iii. how you could optimize your spend by reducing or redistributing your ServiceNow licenses.
ServiceNow is highly customizable. John needs a digital adoption platform that can be customized to match his ServiceNow configuration.
Apty allows you to create use cases specific to your organization so you get a clear picture of how your users are interacting with the system.
With Apty, you create only the help content your users need while better tracking your overall adoption.
John can set goals to track his progress and get alerts for when his digital transformation is at risk of failing.
Like John, you’ve invested a lot in ServiceNow, if you want to see a return on that investment you need to measure and improve adoption not just as rollout – but over the entire life of the product.
Apty gives you the power to continually analyze and optimize ServiceNow and has a proven track record of:
A. Increasing employee proficiency,
B. Improving data quality, and
C. Reducing training and support costs.
Thanks for watching. Contact us today at info@apty.io for more information.
Apty is the world's fastest-growing Digital Adoption Platform that helps enterprises improve employee productivity, lower training costs, and increase software ROI. SaaS companies leverage Apty to improve product/feature adoption and drive more revenue. IT operation managers, Application Owners, VP HR/Sales, and leading CIOs trust Apty to get the most out of their employees using any web-based applications in their day-to-day job.
Learn more: https://www.apty.io/youtube.com
Dyanixhat einen Beitrag geschrieben.16. August 2021 Dyanixhat einen Beitrag geschrieben.11. August 2021 Meet Jane. Her company recently implemented Workday. Jane’s job is to make sure the company adopts and fully utilizes Workday.
Jane wonders…
How can I tell if people are using the system the right way?
What training and support do I need for users?
And how do I track and measure our progress?
Fortunately for Jane, Apty can help.
Apty takes a data-centric approach to product adoption by using analytics and AI to
a. identify where users need help,
b. find ways to improve productivity and
c. optimize your software spend.
Apty’s AI engine continuously analyzes Workday usage in real-time to identify where and who needs help. For example, if you have a 5-step process for creating a new position, the system could show you that most users get stuck on step 3 and provide suggestions for how to fix the problem.
When a process is breaking down, it is likely caused by people not knowing how to use Workday. That’s where Apty’s personalized guidance comes in.
On-screen guidance walks users through the process step by step responding to their actions in real-time. Apty even recognizes what step users are on and continues even if the process takes them out of Workday into another application.
Admins like Jane can customize all of the content in Apty without writing any code. Click, type, and save. Jane can deploy a new workflow in a matter of minutes.
With Apty, Jane can create support content once and publish it in every format she needs. Once you’ve created a workflow you can convert it into multiple formats: PDF, PowerPoint, Video, Web Page, or a SCORM module for your LMS.
Apty also improves user productivity through automation.
What used to take 10 or 15 minutes can now be completed in a matter of seconds with Apty’s chat-bot interface.
Unlike other platforms, Apty goes beyond on screen-guidance.
Apty gives you actionable insights on
i. where to add additional support content,
ii. what tasks could be automated and
iii. how you could optimize your spend by reducing or redistributing your Workday licenses.
Workday is highly customizable. Jane needs a digital adoption platform that can be customized to match her Workday configuration.
Apty allows you to create use cases specific to your organization so you get a clear picture of how your users are interacting with the system.
With Apty, you create only the help content your users need while better tracking your overall adoption.
Jane can set goals to track her progress and get alerts for when her digital transformation is at risk of failing.
Like Jane, you’ve invested a lot in Workday, if you want to see a return on that investment you need to measure and improve adoption not just as rollout – but over the entire life of the product.
Apty gives you the power to continually analyze and optimize Workday and has a proven track record of:
A. Increasing employee proficiency,
B. Improving data quality, and
C. Reducing training and support costs.
Thanks for watching. Contact us today at info@apty.io for more information.
Apty is the world's fastest-growing Digital Adoption Platform that helps enterprises improve employee productivity, lower training costs, and increase software ROI. SaaS companies leverage Apty to improve product/feature adoption and drive more revenue. IT operation managers, Application Owners, VP HR/Sales, and leading CIOs trust Apty to get the most out of their employees using any web-based applications in their day-to-day job.
Learn more: https://www.apty.io/youtube.com
Dyanixhat einen Beitrag geschrieben.11. August 2021 Dyanixhat einen Beitrag geschrieben.11. August 2021 
