IR Prognosishat einen Beitrag geschrieben•4. April 2018
A bad customer experience can significantly damage the long term revenue potential of your client base, in particular customers are nine times more likely to vocalise a bad experience to other future clients. IR’s Thomas Pilz discusses how you can protect your customer experience with pro-active performance monitoring of your UC ecosystem. http://www.ir.com/resource/ensure-customer-experience-success-with-uc
IR Prognosishat einen Beitrag geschrieben•3. April 2018
The goal of performance management tools is to help voice and UC apps run at optimal performance - but what are the differences between vendor and third party tools? Learn more from IR’s Thomas Pilz: www.ir.com/blog/uc-monitoring-troubleshooting-multi-vendor
IR Prognosishat einen Beitrag geschrieben•26. März 2018
When determining what matters most to the business, IT Operations leaders should look to the strategic objectives set by the CEO and how these relate to the individual business units that IT must serve. Learn more on our blog:
