AHMAD TAHA
Bis 2014, Systems Support Specialist, IBM China
Dubai, Vereinigte Arabische Emirate
Werdegang
Berufserfahrung von AHMAD TAHA
4 Jahre und 11 Monate, Mai 2014 - März 2019
IT Consultant
Nile.Com
I performed the following Roles within the mentioned employment period Pre-Sales Consultant. Technical Consultant. (Key Project or Escalated to the last stage) ITSM Consultant. Assistance Infrastructure Manager. Leading Infrastructure Teams, (3 Teams, 12 Members), in terms of: - Support Services Manager. Partnership Management. (Nutanix, Dell, Veeam, VMware, Citrix and MobileIron)
1 Jahr und 7 Monate, Aug. 2012 - Feb. 2014
Systems Support Specialist
IBM China
Delivering Elite Class Service delivery to international customers in a professional manner and ensuring avoidance of SLA breaches Implement and support for problem and change tickets and project tasks for server support & operations, which span multiple service lines. Responsible for implementing changes to the client's environment and ensuring proper technical support to consistently maintain the operations of the client's servers and systems
Ausbildung von AHMAD TAHA
2 Jahre und 11 Monate, Sep. 2005 - Juli 2008
Bachelor of Management and Information Systems
Thebes Higher Institute of Management and Information Technology
Sprachen
Englisch
Fließend
Arabisch
Muttersprache