Alex Moga

I am the first point of contact for all customer enquiries from booking requests all the way to final delivery at destination. I liaise with various internal and external partners in order to ensure that sensitive and high value refrigerated cargo is prioritized in terms of equipment and plug availability aboard vessels. I ensure the accuracy of bookings and follow up on those bookings to minimize no shows and last minute cancellations thus maximizing vessel utilization.

Achieved 120% of my sales target in Q4 2013. Found new customers via incoming leads and through cold calling. I negotiated contract terms with customers including rates, detention and demurrage as well as commitment cargo. I also negotiated end-to-end freight movement with the shippers and freight forwarders in an open manner in order to maximize the total end-to-end profit. Using Salesforce.com I built and maintained a pipeline of opportunities. Used SAP.

Vendor/Customer relationship management. Business development. Client/vendor negotiation. Supply chain management from vendors to end users.

Designed and implemented a new IMS (Inventory Management System). Designed a new warehouse layout reducing distances traveled by stock and employees as well as reducing the steps needed to process the stock. Facilitated timely and accurate flow-through of stock into and out of the warehouse.

Core & Corner is a Taiwanese firm that specializes on business and personal consulting. Part of my job was client management specializing in language coaching, report writing, content analysis and strategy planning. I also designed bespoke corporate learning courses based on clients' requirements.

My position was in consumer finance. Primarily mine was a sales role however client management, financial analysis and customer service played a large part in my day to day activities. Managing the insurance team gave me experience in a leadership role and helped me hone my planning skills by setting benchmarks and then developing strategies to meet them.

Oil & Gas Field