Aarzoo Chourasia

• Designed scalable ETL workflows with advanced SQL and data warehousing techniques, reducing processing times and enabling real-time access to critical business metrics. • Automated deployment processes using CI/CD pipelines with Jenkins, aligning with Agile sprints for faster delivery of BI applications. • Streamlined JIRA workflows and automated defect tracking, enhancing productivity and ensuring a stable analytics ecosystem.

• Documented business requirements with stakeholders, delivering high-quality product features within time and budget constraints. • Developed user stories and acceptance criteria, streamlining UAT and improving processes through post-implementation reviews. • Leveraged web analytics to analyze user behavior, increasing engagement and conversion rates. • Delivered multiple projects under tight deadlines, improving project completion rates and stakeholder satisfaction.

• Built interactive dashboards and reports using Power BI and Excel, enabling data-driven decision-making for marketing and operations teams. • Conducted campaign performance analysis and customer segmentation to optimize marketing strategies and improve customer engagement. • Streamlined reporting processes by integrating data pipelines with SQL Server Integration Services (SSIS), enhancing efficiency and reducing delays.

• Transformed raw claims and payments data into structured formats by developing complex SQL scripts, streamlining data processing for transaction teams. • Analyzed operational inefficiencies and implemented data analytics strategies to improve SLA adherence and reduce delays in critical processes. • Utilized statistical techniques to identify anomalies in refund patterns, enabling a proactive approach to mitigate potential risks and enhance seller retention.

• Analyzed user data to identify learning trends and designed customized materials that addressed specific pain points, boosting subscription engagement and user satisfaction. • Coached and mentored over 200 test takers, breaking down complex quantitative topics into accessible concepts, which led to improved user performance and higher engagement rates.