Abdul Hanan Nawaz

- Developed a multilingual app, reaching a steady user base across multiple regions. - Automated testing, reducing bugs by 30%. - Delivered IT support to users, resolving tech issues quickly and effectively.

- Built NUML Job Portal with JavaScript, automating applicant tracking. - Developed unit tests, reaching 70% coverage pre-launch to ensure product stability. - Resolved 85% of support tickets on first contact, improving response times and user satisfaction. - Managed user accounts, updates, and installations, ensuring secure and stable system performance.

- Developed a charity web app that gained 2,000+ users within 30 days of launch. - Built an internal email service to ensure fast communication and newsletter delivery within the firm.

- Resolved 100+ user support requests, improving resolution speed and consistency. - Built knowledge base, cutting repeat support tickets by 25%. - Co-developed HR and Minute Sheet Systems, boosting workflow and approval speed. - Created Volunteer & Donation System, supporting 1,000+ students and enhancing transparency. - Implemented mobile-friendly interfaces for seamless multi-device access.