Abhirup Sengupta
Skills
Timeline
Professional experience for Abhirup Sengupta
- Current 4 years and 6 months, since May 2022
Functional Consultant SAP SD
IBM India
• Map clients’ requirements, processes and objectives and develop necessary product modification • Handle any high priority changes and transport requests as needed for client’s business process • Coordinated with several departments, across hierarchies for proper resolution clients’ issues • Analysed project performance to identify bottlenecks and develop process improvement plans • Presented weekly and monthly service reviews to business users and client service integrators
• Conducted in-depth analysis to find solutions for chronic system issues in the Indian marketplace • Identified gaps and scopes for process improvement to enhance seller experience on Amazon • Coordinated with several departments, across hierarchies for proper resolution of seller’s issues • Diagnosed and resolved issues related to Website detail page, Payments and Merchant Orders
Educational background for Abhirup Sengupta
- 1 year and 9 months, Aug 2020 - Apr 2022
Marketing
NMIMS University
- 3 years and 11 months, Aug 2013 - Jun 2017
Electronics
Maulana Abul Kalam Azad University of Technology, West Bengal
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