Adel Mujcic

Angestellt, Product Manager, CreditSmart

Fähigkeiten und Kenntnisse

Administration
Account Management
Appian
Business-to-Business (B2B)
Client Relations
Artificial Intelligence (AI)
Customer Satisfaction
Commercial Real Estate
Asana
Communication
Customer Service
Financial Reporting
B2C
Communication Training
Customer Success
FinTech
Broadcast Journalism
Customer Support
Crossmedia
Budget Management
HelpScout
Data Analysis
Customer Experience
Budgeting
HubSpot
Customer Interaction
International Relations
Databases
Business
Customer Relationship Management (CRM)
Investments
Deals
Business Development
Delegation
Customer Retention
Jira
Event Planning
Logistics Management
Journalism
MicroStrategy
Loom
Executive Calendar Management
News Writing
Project Analysis
Key Account Relationship Building
Management
Sales
Project Management
Outbound Marketing
Market Analysis
Lead Qualification
Sales Management
Public Relations
Outbound Sales
Sales Operations
Public Speaking
Market Research
Photography
Sales Processes
Quality Assurance
Team Leadership
Marketing
Politics
Salesforce.com
Real Estate
Team Management
Problem Solving
Media Production
Social Media Marketing
Real Estate Marketing
Teamwork
Process Improvement
Software as a Service (SaaS)
Media Relations
Renewal Retention
Time Management
Product Cost Analysis
Microsoft Excel
Subject Matter Experts
Upselling
Product Development
Microsoft Office
Support Management
Report Writing
Video Production
Team Collaboration
Research
Writing
Zendesk

Werdegang

Berufserfahrung von Adel Mujcic

  • Bis heute 4 Monate, seit Apr. 2026

    Product Manager

    CreditSmart

    - Development and assessment of regulated products where AI meets regulatory compliance - Market research for a Legal AI product and a licensed Lending-as-a-Service platform, delivering full product specifications and requirements - Supervision of screening and vetting of prospective loan clients

  • 2 Jahre, Apr. 2024 - März 2026

    Delivery Specialist

    Personify Health

    - Coordinated documentation, submission, and tracking of client program requirements - Maintained clear, timely communication between internal teams and clients - Delivered reporting across internal systems and ensure workflow transparency - Resolved member service issues with accuracy and fast turnaround

  • 2 Jahre und 2 Monate, Jan. 2022 - Feb. 2024

    Customer Support Professional

    Calworth Glenford LLC

    - Managed operations for a health platform, focusing on user experience and operational efficiency - Provided multi-channel customer support, onboarding, and account adjustments - Conducted retention analysis to understand cancellation drivers and improve customer satisfaction

  • 2 Jahre und 10 Monate, Feb. 2019 - Nov. 2021

    Project Manager

    Integral Media

    - Coordinated major media events with BBC, CNN, TRT World, Al Jazeera, Washington Post, and others - Managed logistics and communication for high-level engagements at the UN in Geneva and New York, as well as German and Italian national parliaments - Supported production of a documentary film with an Academy Award–winning director - Ensured seamless execution of press conferences, public statements, and international appearances

  • 3 Jahre und 7 Monate, Juli 2015 - Jan. 2019

    Sales and Operations Manager

    Atilla Group

    - Managed marketing, sales, and business development for an international-focused firm from Sarajevo - Organized business events for investors and facilitated between local companies and international partners/investors - Directly contributed to multi-million-euro partnerships through relationship-building and presentations

  • 2 Jahre und 8 Monate, Dez. 2012 - Juli 2015

    Correspondent

    Epoha Press

    - Reported on major regional stories from Bosnia and the Balkans for an international news agency - Produced multimedia content including writing, video filming, editing, and photography - Delivered timely and accurate news coverage under tight deadlines in fast-paced environments - Collaborated with editorial teams to ensure content quality and relevance

  • 10 Monate, Sep. 2009 - Juni 2010

    Graduate Research Assistant

    Baruch College

    - Data Collection for New Year City Budget Forecasting – Assistant to Prof. Dr. Dan Williams. - Collected NYC budget data from public sources for periods of five years. - Organized data into comparable format and classified records to match the classification in the primary source (the New York City Office of Management and Budget revenue forecast).

Ausbildung von Adel Mujcic

  • 2009 - 2012

    Master's degree

    Baruch College, City University of New York (CUNY)

  • 2004 - 2009

    Bachelor of Arts (B.A.)

    Istanbul University

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Türkisch

    C2 (Verhandlungssicher / Muttersprachlich)

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