Adil Emre Bilgic
Angestellt, Analytics Manager, Akbank
Istanbul, Türkei
Werdegang
Berufserfahrung von Adil Emre Bilgic
-Applying data science in areas like customer acquisition, customer retention, customer segmentation, marketing optimization, fraud detection. -Understanding the vision and creating data analysis from other business units. -Developing machine learning algorithms. -Mentoring junior team members.
-Analyzed trends in data and provided insight to improve operations using data. -Managed end to end responsibilities for key performance indicators; definition, data processing, reporting, visualization. -Collaborated with other data analyst and product owners.
-Manually tested versions of the CRM software product, created bug tickets, assigned them to the appropriate developer teams. -Wrote clear test specifications for the team of testers and reviewed the reported bugs. -Created manuals of the CRM software product and trained the sales teams in branches. -Helped to improve the CRM software product.
-Were the contact point of retail customers of the branch. -Had the responsibility for increasing customer engagement and shortening the banking product usage cycle. -Ensured the best possible service to key customers.
Ausbildung von Adil Emre Bilgic
1 Jahr und 1 Monat, Sep. 2014 - Sep. 2015
Data Analytics
Sabancı University
4 Jahre und 10 Monate, Sep. 2000 - Juni 2005
Statistics
Hacettepe University
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Türkisch
Muttersprache