Adrian Meier
Angestellt, Support Manager Field Service Management, SAP
Windisch, Schweiz
Werdegang
Berufserfahrung von Adrian Meier
Responsibility support teams und processes for SAP Field Service Management Escalation management Administration and optimization of collaboration processes
10 Monate, Jan. 2018 - Okt. 2018
Head of FSM Support
Coresystems FSM AG (part of SAP)
Local responsibility and Leadership Support Team Europe Global responsibility Support Europe, Asia and America Support for Coresystems FSM products Escalation management System administration ticketing system (Zendesk) Administration and optimization of collaboration processes Service Contracts (SLA)
6 Jahre, Jan. 2012 - Dez. 2017
Head of Support
Coresystems
Local responsibility and Leadership Support Team Europe Global responsibility Support Europe, Asia and America System administrator ticketing system (Zendesk) System administration and optimization of integration processes Invoicing
3 Jahre, Jan. 2009 - Dez. 2011
Corporate Management / Head of Support
Coresystems AG
Setup and lead international support team at locations Switzerland, Ireland and Shanghai
6 Jahre, Jan. 2006 - Dez. 2011
Developer/Consultant
Coresystems AG
Development swissPayment (Payment Solution Switzerland for ERP SAP Business One) Development Coresuite Time (Time Recording for ERP SAP Business One) Development Individual Software Development & Design of Reports Smaller projects in context of ERP SAP Business One
1 Jahr und 9 Monate, Apr. 2004 - Dez. 2005
Web Developer
Coresystems AG
Development of websites (based auf CMS Typo3) Design of websites (Photoshop) Development webshop (PHP, Interface to ERP Winware)
4 Jahre und 1 Monat, Aug. 1998 - Aug. 2002
Elektromonteur (Lehre)
P. Hunziker Elektro
Ausbildung von Adrian Meier
1 Jahr und 9 Monate, Mai 2014 - Jan. 2016
Management und Führung
CallNet.ch
2002 - 2005
Informatik
Hochschule für Technik der FHNW
Sprachen
Deutsch
Muttersprache
Englisch
Gut
Französisch
Grundlagen