Adrian Meier
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Skills
Timeline
Professional experience for Adrian Meier
Responsibility support teams und processes for SAP Field Service Management Escalation management Administration and optimization of collaboration processes
- 10 months, Jan 2018 - Oct 2018
Head of FSM Support
Coresystems FSM AG (part of SAP)
Local responsibility and Leadership Support Team Europe Global responsibility Support Europe, Asia and America Support for Coresystems FSM products Escalation management System administration ticketing system (Zendesk) Administration and optimization of collaboration processes Service Contracts (SLA)
- 6 years, Jan 2012 - Dec 2017
Head of Support
Coresystems
Local responsibility and Leadership Support Team Europe Global responsibility Support Europe, Asia and America System administrator ticketing system (Zendesk) System administration and optimization of integration processes Invoicing
- 3 years, Jan 2009 - Dec 2011
Corporate Management / Head of Support
Coresystems AG
Setup and lead international support team at locations Switzerland, Ireland and Shanghai
- 6 years, Jan 2006 - Dec 2011
Developer/Consultant
Coresystems AG
Development swissPayment (Payment Solution Switzerland for ERP SAP Business One) Development Coresuite Time (Time Recording for ERP SAP Business One) Development Individual Software Development & Design of Reports Smaller projects in context of ERP SAP Business One
- 1 year and 9 months, Apr 2004 - Dec 2005
Web Developer
Coresystems AG
Development of websites (based auf CMS Typo3) Design of websites (Photoshop) Development webshop (PHP, Interface to ERP Winware)
- 4 years and 1 month, Aug 1998 - Aug 2002
Elektromonteur (Lehre)
P. Hunziker Elektro
Educational background for Adrian Meier
- 1 year and 9 months, May 2014 - Jan 2016
Management und Führung
CallNet.ch
- 2002 - 2005
Informatik
Hochschule für Technik der FHNW
Languages
German
First language
English
Intermediate
French
Basic
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