Agnes Pakozdi

Career Coach Trainer and Workshop Facilitator for Career Transition Job Consultant

Job search advisory for expats in Switzerland Job search trainings Career Coaching Professional Job Search Strategy Job search platforms Career Transition Consulting Career Counselling Job Coaching CV review LinkedIn review Interview preparation support

Sponsoring and advertising

Working with Power Query, Power BI and Zebra BI tools for building dashboards to model and visualize data in finance, marketing, sales and commercial fields

Business Management, Information Analysis

Company founder. Elderly in-home care online agency with live-in caretakers hired from Eastern Europe. Company was closed because of labor law obstacles in Switzerland.

Conducted different events such as concerts, banquets Controlling the daily inventory and cash Ticket taker, bartender, concierge

Responsible for customer care and client relationship: SMEs with annual net sales of up to CHF 4.4 million and individuals under CHF 250,000 account balance. Responsible for fluent bank services, such as: account keeping, credit and debit cards, mortgage loans, overdrafts, investments, insurances, cash service. Acquiring business partners, mortgage brokers. Analyzing controlling reports, performance evaluation, quarterly and yearly planning. Coach and train the customer service clerks to reach their quota

Responsible for customer care and client relationship: private and premium clients under CHF 250,000 account balance Responsible for fluent bank services (as listed above) . Acquiring business partners, mortgage brokers. Complaint management. Analyzing controlling reports, performance evaluation, quarterly and yearly planning. Coach and train the customer service clerks to reach their quota.

Sales of retail banking products (as listed above) and consulting for customers under CHF 250,000 account balance and for Raiffeisen employees.

Participating in the operation of various hotels and restaurants

Administration, making business plans, money transfers, preparing documentations for accounting, invoicing Media monitoring, organising press conferences, contact for customers

Fields of study: Alignment of Business and IT, BPM, IT Management, Cloud computing, Strategic management in the digital economy, Quantitative Methods, Business intelligence, E-Business and Mobile Business, Agile Business Analysis, Financial Strategic Decision Making, AI in Retail Banking.

Fields of study: General Management, International Management, Strategy, Economics, Law, Marketing, Human Resources, Leadership, Project Management, Controlling

Microeconomics, Macroeconomics, Statistics, Analysis and Probability, Finance, Law, Accounting, Operations research, Sustainability, Corporate Management, Hotel Management and Tourism, Organisation, Professional English.