Agnieszka Szuszkiewicz-Drazek

Managing the operations of CFW in Krakow including the direction, motivation and growth of an expert team of Recruitment Consultants and being the "Face of the Company" as and when required. Definition of service level agreements (SLA’S) related to transitioned services.- Responsible for driving efficiency and quality across the team as well as being responsible for statutory reports and compliance with the Polish Employment and Tax authorities and other relevant bodies

Managing the performance of services to clients as agreed in the contract and ensuring that the Service Levels are achieved, Management of Service Delivery team of +100 and being responsible for recruitment, career development and appraisals, Definition of SLAs related to transitioned services. Ensuring that SLA’s are achieved and client expectations are met or exceeded, Ensure quality and profitable services are performed to the agreed SLAs

Prince2 - Certified Project Manager

Project management, Change management, Innovations, Finance, Tax (VAT)

Entrepreneurship, Innovations, Accounting, Management