Ing. Ahmed alkhatib

Angestellt, senior security engineer, CISCO TAC , hosted by Estarta

Amman, Jordanien

Fähigkeiten und Kenntnisse

Network Security
Cisco Networking
SSL VPN
AAA
Virtual Private Networking (VPN)
Firewall
Cisco Router
ASA
IPsec
DMVPN
CCNA
CCIE routing and switching

Werdegang

Berufserfahrung von Ahmed alkhatib

  • Bis heute 8 Jahre und 10 Monate, seit Sep. 2015

    senior security engineer

    CISCO TAC , hosted by Estarta

    - Troubleshooting & resolving network problems. - Recreating issues in our labs. - Mentoring new hires & Juniors,helping them with their cases & with the communication with the customers. - assisting them to improve their technical level - providing technical & administrative feedback. - Handling escalations * frustrated customers. - Participating in hiring process - Providing basic network & VPN training

Ausbildung von Ahmed alkhatib

  • 5 Jahre und 5 Monate, Sep. 2009 - Jan. 2015

    Network and security engineering

    Jordan University of Science and Technology

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Gut

Interessen

Football
Fitness

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