Ajsun Kursumlija

Schedule, coordinate, and attend meetings; prepare agendas and document key discussions. Liaise with the IT department to coordinate procurement, setup, and deployment of new equipment. Manage travel logistics and hotel accommodations for management, ensuring cost efficiency and timely bookings. Oversee and process management expense reports, ensuring accuracy and compliance with company policies. Manage and optimize complex calendars, scheduling, and bookings for two C-suite executives.

Managed and reconciled accounts receivable and payable for 4 hotel properties through Datev and ETL PISA, ensuring accurate booking of over 1,200 daily transactions in Protel and reducing discrepancies by 15%. Developed interactive Excel dashboards to track monthly spending and ordering, driving strategic budget adjustments and reducing expenditures by 10% Digitized 100% of employee records, streamlining HR- document management and reducing processing time by 30%, boosting operational efficiency.

Streamlined administrative processes by implementing standardized procedures, reducing processing time by 30% and ensuring full compliance with regulatory requirements. Managed all CEO e-mail communications, prioritising critical messages and improving executives’ response time by 40%, while overseeing travel arrangements and expenses. Facilitated cross-departmental communication in team meetings, ensuring that 100% alignment with client requirements and driving a 15% improvement in client satisfaction.