Akash Ali

is looking to socialise. 👋

Angestellt, Application Manager, Tradebyte Software GmbH

Ansbach, Deutschland

Über mich

I am an L2 Application & Operation Engineer, i have worked on many products in very reknowned companies. Currently, i am working on Digital Services Platform (DSP) running more than 5000 on-demand, subscriptions and Direct Carrier billing Services (DCB). My previous experience is also in end to end Contact Center Application Support of Huawei, Avaya, Genesis, Unison. I have worked on relational and Non_relational DBs. I am certified in MySQL Mastery. I have experience working on many cloud based and web applications. Below mentioned are few Products and applications that i have experience but there are many more. • MySQL • Oracle • Zabbix Administration • Grafana • JIRA / JIRA Atlassian • BMC Remedy • Confluence • Administration of portal • Charging Gateways • API Manager • Messaging Gateways • One Time Password services (OTP) • Services & Offers Management • Business Management • Partners Onboarding & Management • Report Management • Audit Logs Management • Alarms Managemet

Fähigkeiten und Kenntnisse

LINUX server
MySQL
MySQL Workbench
Operation and Maintenance
Troubleshooting
Alarm Systems
Zabbix
Reporting
Customer service
IT Service Management
VoIP
Team Management
Incident Management
MOP
SOP
RCA
Avaya
Huawei Contact Centre Experience
Genesis
UNISON
Digitalization
Issue Tracking
Issues Management
Teamwork
Oracle SQL
MongoDB
Virtual Private Networking (VPN)
Systems Engineering
Business reporting
Outlook
Microsoft Excel
MS Office
Operation
Confluence
Jira
JIRA Atlassian
Grafana
BMC Remedy
HPSM
MySQL Mastery
DCB Services
RBT
GDPR

Werdegang

Berufserfahrung von Akash Ali

  • Bis heute 1 Jahr und 6 Monate, seit Nov. 2022

    Application Manager

    Tradebyte Software GmbH
  • 2 Jahre und 6 Monate, Juni 2020 - Nov. 2022

    L2 Operations Engineer

    Telenity

    Operation Engineer management of around 5000 service, Direct carrier billing services, messaging gateways, charging gateways, business management, campaigns management, tasks management, logs management, zabbix & server management using digital services platform.

  • 7 Monate, Dez. 2019 - Juni 2020

    Assistant Manager IT

    Habib Bank Limited

    Operations Maintenance of HBL Contact Center

  • 2 Jahre, Jan. 2018 - Dez. 2019

    Associate Engineer

    Apollo Telecom (Huawei)

    Associate Engineer management of Telenor IPCC Contact center and applications

Ausbildung von Akash Ali

  • 4 Jahre, Okt. 2013 - Sep. 2017

    Computer Engineering

    Bahauddin Zakariya University

    Computer software and hardware engineer courses, system architecture and programming languages.

Sprachen

  • Englisch

    Fließend

Interessen

Sports
Music

21 Mio. XING Mitglieder, von A bis Z