Akash Narayan

Angestellt, Enterprise Architect, IT, Hannover Rück-Gruppe

Abschluss: MBA, Charles Sturt University

Hannover, Germany

About me

Hi, I am an experienced and motivated individual who has a proven track record of improving operational efficiency by leading key internal IT transformational projects. I am skilled in maintaining consistency and quality by implementing new digitalisation processes for internal and external IT customers. In addition, I have a solid history of receiving promotions throughout my career for showcasing excellent performances. During my professional career, I played a key role in streamlining overall workflow through technical, organisational, and strategic management of three teams: Service Desk, Pc-Services, and data centre. I have been consistently recognised as a tech-savvy professional who is instrumental in executing various technologies and software applications.


IT Strategy
International business
Time Management
System Administration
IT Security
IT Strategy Development
Team Management
Team Development
Project management
IT Project Management
IT Service Management
Flexibility (personality)


Professional experience for Akash Narayan

  • Current 5 months, since Feb 2023

    Enterprise Architect, IT

    Hannover Rück-Gruppe
  • Current 2 years and 6 months, since Jan 2021

    IT-Infrastructure Department Manager

    AirITSystems GmbH

    I oversee the IT systems and services for Hannover-Langenhagen Airport GmbH by enabling the operational readiness of systems. Key contributions: • Demonstrated leadership abilities to oversee a staff of 23 professionals across 3 teams. • Achieved desired objectives by formulating internal and external customer-specific IT strategies. • Ensured data protection by leading data-center IT security as well as implementing new IT-security practices for the internal environment and external customers.

  • 3 years and 10 months, Mar 2017 - Dec 2020

    IT Operating Team Manager

    AirITSystems GmbH

    Designed a modern workplace for 24/7 work with employee health-focused initiatives. In addition, I provided necessary training regarding time schedules and prevailing laws. Key contributions: • Protected the company's reputation from security threats by assisting in ISO27001 audits and changes. • Developed the company's first 24/7 shift System in accordance with the ArbZG. • Managed a team of 10 staff members which provided 24/7 2nd level SOC & NOC support to 40+ customers worldwide in ITIL conform.

  • 1 year and 9 months, Jun 2015 - Feb 2017

    Information Technology Server System Administrator

    AirITSystems GmbH

    - Level 2-3 Support for various Linux and Windows servers for over 30 customers throughout Europe - Internal and external MDM system (Datomo) design and technical management - Building and configuring LogRhythm for internal and external use of SIEM (Security Incident Event Management).

  • 10 months, Aug 2014 - May 2015

    Remote Server Management - Continental AG

    Hönigsberg & Düvel Datentechnik GmbH

    During this role, I facilitated over 10k staff at Continental AG worldwide, assessed customer needs, and addressed concerns by providing level 2-3 server and computer support in an AD forest structure.

  • 1 year and 6 months, Jul 2012 - Dec 2013

    Network/Desktop Engineer

    SNP Security

    − Level 1-2 Desktop and remote support to over 300 clients throughout Australia −Working heavily with AD, DNS, group policy, Citrix XenApp, through the Jira ticketing system −Managed the Tape backup system with Norton Backup Exec − Sole IT support staff with accountability and responsibility of hardware setup, roll-outs, and system migrations at the Sydney Airport −Managed WDS testing, implementation, and setup −Managed a Thin client setup, testing and roll out, using Igel Linux and Citrix Desktop

  • 1 year and 6 months, Jan 2011 - Jun 2012

    Team supervisor - Face to face fundraiser

    Public Outreach - Save the Children

    Led teams to fundraise in NSW. Actively opening conversations with more than 100 people per day from all walks of life and ages Cooperation with the project "Save the Children" Promoted to manager within first month Raised over AUD$132,179 for the Save the Children charity fund

  • 2 years and 4 months, Jan 2009 - Apr 2011

    Customer Support Engineer

    University of Technology, Sydney

    − 1st – 2nd level Desktop support across all Sydney campuses − Working with staff, professors and students − Maintaining 20+ computer labs with systems ranging from Windows XP, Vista, 7 & Apple Mac 10.4 – 10.6 − Imaging and system roll-outs using Norton Ghost

Educational background for Akash Narayan

  • 1 year and 10 months, Nov 2015 - Aug 2017

    Master of Business Administration (Computing)

    Charles Sturt University

    The Master of Business Administration (Computing) combines the latest in management theory and practice with preparation for the world’s most highly-regarded industry certifications in the areas of IT governance, IT service management, IT quality management and project management.

  • 8 months, Jan 2015 - Aug 2015

    Information technology

    Charles Sturt University

    A post graduate certificate consisting of master level subjects which pertain to Information Technology Management & Information System methodologies and practices. https://study.csu.edu.au/courses/technology-computing-maths/graduate-certificate-information-technology

  • 2 years and 1 month, Jan 2009 - Jan 2011

    Information technology Networking

    Sydney Institute of TAFE



  • English

    First language

  • German



Marketing & Sales
International Management
International Business Development
Business strategy
Enterprise architecture
Job offers
Remote jobs
Full-time roles
Offers as a speaker


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