Albin Kannampuzha varghese

• Ensured workpieces met required dimensions in welding section at MA Automotive Tool & Die. • Addressed complaints independently or escalated to main office for resolution. • Developed strong attention to detail and problem-solving skills in a fast-paced environment.

In my role as a Warranty Engineer at Royal Enfield and J&D Autocraft in Kerala, India, I was responsible for identifying technical complaints and conducting inspections to determine warranty repairs following SOP procedures. I collaborated with cross-functional teams to ensure efficient resolution of warranty-related issues, developed strategies to improve warranty claim processes, and utilized strong analytical skills to identify trends and patterns in warranty claims data.

In my role as a Service Manager at Maruti Suzuki India Limited, I led service analysis, set targets, and implemented strategies to enhance efficiency and customer satisfaction. This resulted in a 15% increase in workshop productivity and a 20% decrease in customer complaints.

In my role as a Mechanical Engineer at SONEX Metal Combines in India, I am responsible for designing flour mill machinery using SolidWorks, overseeing welding fabrication, and conducting weekly inspections of raw materials. I ensure that manufacturing processes adhere to drawings and communicate any material shortages to the appropriate departments.