Alejandro Rodriguez Martinez

+ Communicate and collaborate with cross functional and multicultural teams + Gather, analyze and document software requirements (both internally and directly with clients) + Write, review, maintain Functional Specification Documents + Write, review, maintain and execute Test Cases, Test Sets and Test Plan Documents + Develop and implement Test Automation (Python, Selenium), as well as continuously improve procedures and processes + Participate on the development of client-facing projects and products

Provided Financial coaching, specializing in entrepreneurs and early stage start-ups, introducing them to basic accounting and financial concepts.

Responsible for accurate and timely deviations analysis vs budget, and final reporting of income ledgers. Ensure compliance between actual expenditures and yearly budget. Manage the preparation of yearly budget, business plan and forecast. Evaluate current controls and procedures and propose improvements. Other activities: Project Management Support (Tracking, communication and reporting to upper management on Projects’ status)

Research and creation of contents for an online course available to SME start-ups in Mexico, providing detailed structure of necessary data for exporting goods into foreign markets. Research done in subjects such as: International: contracts, standards, regulations (FDA for USA), marketing strategies for SMEs, competition, consumer behavior and culture. Market opportunities: Food and gifts in U.S.A., Europe, Asia, South America), Introduction to e-Commerce.

Provided project support through management of project documentation and facilitation of communications. Tracked issues and changes, produce status reports and handled financial and procurement transactions. Supported contract management through asset management, audit readiness, financial process support, issues management, measurements reporting, project plan execution. (PMI Methodology) Worked directly with Executive and Delivery Project Managers to assist in driving projects to successful completion.

Innovation Team Leader in the AR area. I generated and gathered innovation initiatives to make improvements both for AR and Customer Fulfillment units. I was also member of the Latin-American team for Innovation and Productivity projects. Decreased day’s outstanding average from 62 to 46 days. Diminished the delinquent amount over 90 days in 95% in 2008. Coordinated teams within Sales, Service, and Customer Fulfillment departments in order to achieve goals.

Assessed Hispanic and American customers regarding technical issues about internet connection. (America Online)

Directed two production areas (data entry) for United Health Care and TNT Post Group) Supervised work quality, consolidated pre-pay roll for clerks. Trained and empowered new employees and supervisors. Administered expenses within the area.

Courses: SME Management, Management and Communication across cultures, Investments, Consumer Behavior, Service Marketing, Managing the world. + Master Thesis: A translation of competitiveness and its global implications: http://uu.diva-portal.org/smash/record.jsf?searchId=1&pid=diva2:326649

Campus Monterrey. Courses included: Financial and Administrative accounting, Operations Management, Research methods, Project Evaluation, among others.