Alen Kovacevic

• web development • SEO optimization • IT consalting • Entepreneur training (IT fields)

• Customer help and support regarding information technology • First level support for server systems • Special support for Macintosh users • Cisco Callmanager and IP telephony administrator • End-user training in new systems, network resources and application usage • Installation and installation coordination of user equipment, network resources and software • Recommendation and assistance in development of procedures for development, implementation and maintenance of end-user solutions

• End-user training in new systems and application usage • Defining all aspects of client systems, including hardware and software • Installation and installation coordination of user equipment, network resources and software • Coordination of system changes and upgrades within client systems and user devices support, repairs and any hardware or software-related request • Special support for Macintosh users

• Maintaining Windows and Macintosh workstations in graphic processing and financial application interface • Installation and maintenance of Macintosh servers and local 4D databases • Installation and maintenance of Windows servers • Creating and maintaining backup solutions for combined Windows – Macintosh systems • Maintaining and upgrading Cisco network components • Creating network solutions and infrastructural cabling

• Organization and management of spare parts orders • Correspondence with Sony central and Sony service network • Organization and management of electronic equipment repair service

• Service and installation of electronic equipment