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Jan-Felix Kind

Angestellt, Service Owner EUFS, Buildcenter, Servicecatalog-, Asset- & Licensemanagement, GEDORE Gruppe
Remscheid, Germany

Skills

starke Teamfähigkeiten
Kommunikationsfähigkeit
Analytisches Denken
Troubleshooting
Organisationstalent
Engagement
Matrix42 Administration
Matrix42 Service Catalog
Matrix42 License Management
Matrix42 Service Desk
Matrix 42 Empirum Kenntnisse
ITIL V4 Foundation
Prozesskoordination
Asset Management
Software License Management
Change Request Management
Incident Management
Vodafone OfficeNet Kenntnisse
Windows 10 Kenntnisse
Windows 8.1 Kenntnisse
Windows 8 Kenntnisse
Windows 7 Kenntnisse
Windows Vista Kenntnisse
Windows XP Kenntnisse
Microsoft Office 365
Microsoft Office Kenntnisse
Microsoft Active Directory
DHCP
Lancom VPN Kenntnisse
Microsoft Exchange
Apple OS X Kenntnisse
Apple iPhone Kenntnisse
IBM Lotus Notes Kenntnisse
Vertrieb von EDV Hard- und Software
Kundenpflege und –support bei Privat- und Business
Neukundenakquise
Überwachung Kundenbelieferungsprozess
1st and 2nd Level IT Support
Technische Kaufberatung/Kundenbetreuung bei Privat
Durchführung von Fehlerdiagnosen/Reparaturen an PC
Reklamationsaufnahme und Bearbeitung von Privat- u
Fertigung von PC-Systemen
Microsoft Teams
Microsoft Azure
Microsoft Power BI
Microsoft SharePoint
Microsoft Endpoint Management
Microsoft M365 Administration
Azure Active Directory
Varonis
MS Teams Voice
Microsoft Intune
Führungserfahrung
Service Management
Führung

Timeline

Professional experience for Jan-Felix Kind

  • Current 2 years and 9 months, since Sep 2022

    Service Owner EUFS, Buildcenter, Servicecatalog-, Asset- & Licensemanagement

    GEDORE Gruppe

  • 3 years and 6 months, Mar 2019 - Aug 2022

    Servicecatalog-, Asset- and License-Manager

    GEDORE Gruppe
  • 1 year and 11 months, Apr 2017 - Feb 2019

    Global IT - IT System Administrator - Infrastructure

    GEDORE Gruppe
  • 1 year and 10 months, Jun 2015 - Mar 2017

    IT Techniker (Außendienst)

    Holger Heyen it-consulting

  • 1 year and 9 months, Sep 2013 - May 2015

    Vertriebsleiter

    tecstore.net e.k.

  • 1 year and 4 months, Jun 2012 - Sep 2013

    IT Techniker

    tecstore.net GbR

  • 3 years, Aug 2009 - Jul 2012

    Auszubildender IT Systemelektoniker

    tecstore.net GbR

Educational background for Jan-Felix Kind

  • 2 years and 8 months, Aug 2009 - Mar 2012

    Informations- und Telekommunikationssystem

    Berufskolleg am Haspel

  • 8 years and 10 months, Jul 2000 - Apr 2009

    Gertrud-Bäumer-Gymnasium

Languages

  • German

    First language

  • English

    Intermediate

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