Alex Belonog

I developed an internal tool to automate and streamline processes, significantly accelerating customer onboarding and account maintenance. By creating a solution to efficiently manage tasks such as adding large numbers of users and assets, I reduced the time required from 2-3 days to mere minutes. This enhancement not only boosted operational efficiency but also improved the overall customer experience.

I successfully led the development and optimization of various internal tools, enhancing operational efficiency and user satisfaction. I collaborated closely with cross-functional teams to gather requirements, prioritize features, and ensure timely delivery of high-quality solutions. My efforts in streamlining processes and implementing robust project management practices significantly improved overall productivity and team alignment.

I managed teams and projects, focusing on the automation and technical support of the customer implementation process. I successfully transformed manual workflows into automated processes using Jenkins and pipelines, significantly improving efficiency and reducing errors. My leadership ensured seamless project execution and enhanced operational performance, providing robust support to our customers.

Business analysis, describing business flow, designing requirements, UI, and workflow. Acceptance testing, planning QA process.