Vitaliy Dyachenko

- Python 2.7, 3.6 - Django - HTML/CSS - MySQL/MariaDB - Scrum development - Linux/Bash

- Basic programming skills in Python 3 - Familiarity with version control system Git - Familiarity with SQLite - Basic skills of working with OS X - Basic knowledge of HTML5,CSS3 - Currently studying Django

- Management Technical Support (2nd line). - Organization of technical support for small, medium and large businesses. - Recruitment and training of staff in the technical department. - Provide contact and feedback with the heads of companies - customers. - Resolution of complex and emergency situations. - Providing the necessary level of customer service (SLA). - Payroll preparation KPI.

Company user support. The solution of all questions of employees concerning operation of the personal computer and the software. Support of convenience of use of a component of hardware of the user personal computers and network equipment. Control and support of convenience of use of office equipment.Service of park of computers (250 + devices) .Control and support of convenience of use of office equipment. Service of printers (100 +). IP-TELEPHONY service (100 + devices)

Retails, work with cash desk, consultations of clients

- Diagnostic and preventive works on maintenance of computer equipment and communication equipment (100 + personal computer) - Preparation of reporting documentation, contacts to service providers of communication and computer equipment - Ensuring stable work of Internet - servers, safety of data, anti-virus and cryptographic protection of a network - Participation in development of projects and modernization of a LAN.

- Administration of servers of level of the enterprise (Win 2003, Win 2008) - Automation of activity of the enterprise - Management of internal projects - Ensuring continuous work corporate LAN and office equipments - Personal computer park of about 36 +