Dipl.-Ing. Alex Khaddour

• Implemented micro-Segmentation solutions using Guardicore Technologies, resulting in enhanced security, minimized unnecessary lateral traffic, and reduced risk of cyber-attacks. • Secured cloud applications by leveraging Azure firewall, Application Gateway and WAF solutions. • Supported clients, including T-Mobile, Flemish Gov. (Tibet), Nouryon, ensuring timely resolution of security issues and maintaining excellent customer relationships.

• Planned and Implemented QFX 5100 VCF and EX DC switches upgrade with less than 10 sec downtimes. • Created Low-level designs, network diagrams, runbooks, and documentation for network projects. • Contributed significantly to the successful completion of several network projects for UK-based clients, including Aviva and Worldline.

• Provided 2nd line support for network incidents and implemented standard and non-standard network changes on client switches, routers, firewalls, and wireless controllers. • Provided guidance to 1st line engineers and managed the escalation of P1 incidents. • Supported clients such as Siemens, Givaudan, Sanofi, PWC and Gemalto.

• Troubleshot, upgraded, tested, and maintained ZTE routers and switches.

• Monitored, configured, and troubleshot IP/MPLS network in a leading operator in telecom market. • Supported customer and backbone network (Ethernet, IP, BGP, MPLS, L3 VPN).

• Managed and maintained the smooth operation of clients’ networks, supporting 15 regional LANs and their connectivity with WAN. • Collaborated on various network projects and participated in all project phases from basic cabling works through planning to optimization, final configuration, tuning, testing, troubleshooting and documentation.